Organization
Organization Name: Y-Tech LLC
Organizational Unit: Services Department
Appraisal Sponsor Name: Hannibal Jackson
Lead Appraiser Name: Hasan Syed Niaz
Partner Name: Primvis

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States
**Sensitive**
    Annapolis Junction, MD United States

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: The following work/Business Units P1 ARN, P2 EWSS and P3 DLAWN represent all the work/function performed by the services department (the OU). These work/BUs cover all of the work performed in the services department.

Appraisal Description
Last Day of Appraisal Onsite: Oct 05, 2018
Appraisal Expiration Date: Oct 05, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Locations of the organizational unit sites have no impact on the way work is performed. The sample covers 100% of the location. [Not Relevant])

Customer (Not Relevant: Currently there is one type of customers: Federal so the type of customer does not impact the way the service is delivered. All processes are applied. [Not Relevant])

Size (Not Relevant: The service offerings are of similar size of about nine (PTE/FTE) regardless of customer or work type as these services are offered with some shared resources following SLAs. All the processes are applied. [Not Relevant].)

Organizational Structure (Not Relevant: It is Not Relevant as Organization structure is same and has no impact on the way work is performed as the standard processes are followed. [Not Relevant])

Type of Work: There are two types of services work: Services that are offered to the Defense’s Sworn Divisions Support (DSDS) Type and services to DLA’s Enterprise Solution Support (DESS) Type. The DSDS type of work emphasizes on higher security, incident logging and handling, service delivery timeliness, monitoring, continuity of service, etc. The DESS type of work emphasizes on the requirements, change management, configuration management support, issues escalation and service transition, etc. [Relevant]

Sampling Factor Values: DSDS (Type of Work): Defense’s Sworn Divisions Support (DSDS) Type. The DSDS type of work emphasizes on higher security, incident logging and handling, service delivery timeliness, monitoring, continuity of service, etc.

DESS (Type of Work): This DLA’s Enterprise Solution Support (DESS) type of work subgroup emphasizes on the requirements, change management, configuration management support, issues escalation and service transition, etc.

Subgroups:
DESS: This DLA’s Enterprise Solution Support (DESS) type of work subgroup emphasizes on the requirements, change management, configuration management support, issues escalation and service transition, etc.
18 People, 2 Basic Units
- DESS

DSDS: The Defense’s Sworn Divisions Support (DSDS) type of work subgroup emphasizes on higher security, incident logging and handling, service delivery timeliness, monitoring, continuity of service, etc.
10 People, 1 Basic Units
- DSDS

Model Scope and Appraisal Ratings
CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3