Organization
Organization Name: QA Mentor Inc, QA Mentor Testing Services Private Limited
Organizational Unit: IT Testing Services Division
Appraisal Sponsor Name: Greta Desyatt
Lead Appraiser Name: Vijaya Kothamasu
Partner Name: Global Certification Services

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    New York, NY United States
    Pune, Maharashtra India
**Sensitive**
    Pune, Maharashtra India
    New York, NY United States
**Sensitive**
    Pune, Maharashtra India
    New York, NY United States
**Sensitive**
    New York, NY United States
    Pune, Maharashtra India
**Sensitive**
    Pune, Maharashtra United States
    New York, NY United States
**Sensitive**
    Pune, Maharashtra United States
    New York, NY United States
**Sensitive**
    Pune, Maharashtra India
    New York, NY United States

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: 3 IT testing services projects are included in scope along with support functions of IT testing framework, Process group, Training and Operations carried out by the OU.

Appraisal Description
Last Day of Appraisal Onsite: Dec 21, 2018
Appraisal Expiration Date: Dec 21, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC+SSD v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Is not relevant as Service Projects are at various locations but managed from New York office.)

Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers.)

Size (Not Relevant: The business activities and processes in the OU are not differentiated by team size.)

Organizational Structure (Not Relevant: The business activities and processes in the OU are not differentiated by Organizational Structure.)

Type of Work: The business activities and processes in the OU are differentiated by three types of works : IT Manual Testing, IT Automation Testing and Hybrid Testing.

Sampling Factor Values: IT Manual Testing (Type of Work): Manual Testing is a process of finding out the defects or bugs in a software program. In this method the tester plays an important role of end user and verifies that all the features of the application are working correctly.

IT Automation Testing (Type of Work): Automation testing is an Automatic technique where the tester writes scripts by own and uses suitable software to test the software.

Hybrid Testing (Type of Work): Combination of IT Manual Testing and IT Automation testing

Subgroups:
SG 1: Service Lifecycle activities covering “IT Manual Testing Project” processes
12 People, 1 Basic Units
- IT Manual Testing

SG 2: Service Lifecycle activities covering “IT Automation Testing Project” processes
8 People, 1 Basic Units
- IT Automation Testing

SG 3: Service Lifecycle activities covering “Hybrid Testing Project” processes
10 People, 1 Basic Units
- Hybrid Testing

Model Scope and Appraisal Ratings
CMMI-SVC+SSD v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SSD
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3