Organization
Organization Name: Ibermática S.A.
Organizational Unit: Production Unit (including Merida Software Factory): Services provided to the customers ONCE and Kutxabank
Appraisal Sponsor Name: Almudena Concha , Izaskun Etxeburua , MARÍA SOL SALGADO DE LA FUENTE
Lead Appraiser Name: Javier De Ramon Ferreiro
Partner Name: ESI - European Software Institute (Tecnalia)

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    San Sebastian, Guipuzcoa Spain
    Derio, Vizcaya Spain
    Vitoria, Alava Spain
**Sensitive**
    San Sebastian, Guipuzcoa Spain
    Derio, Vizcaya Spain
    Vitoria, Alava Spain
**Sensitive**
    Madrid, Madrid Spain
    Merida, Badajoz Spain
**Sensitive**
    Madrid, Madrid Spain
**Sensitive**
    Madrid, Madrid Spain
    Merida, Badajoz Spain
**Sensitive**
    Derio, Vizcaya Spain
**Sensitive**
    San Sebastian, Guipuzcoa Spain
    Derio, Vizcaya Spain
    Vitoria, Alava Spain
**Sensitive**
    San Sebastian, Guipuzcoa Spain
    Derio, Vizcaya Spain
    Vitoria, Alava Spain
**Sensitive**
    San Sebastian, Guipuzcoa Spain
    Derio, Vizcaya Spain
    Vitoria, Alava Spain
**Sensitive**
    Madrid, Madrid Spain
    Merida, Badajoz Spain
**Sensitive**
    Madrid, Madrid Spain
    Merida, Badajoz Spain
**Sensitive**
    Madrid, Madrid Spain
    San Sebastian, Guipuzcoa Spain
**Sensitive**
    Madrid, Madrid Spain

Organizational Sample Size
% of people included: 79
% of projects/units included: 1
Org Scope Description: The scope of the appraisal are the the services provided from the Production unit (including Merida Software Factory) of Ibermática to the Customers ONCE and KUTXABANK.
Ten (10) Basic Units and three (3) Support Groups have been selected in the appraisal to provide instantiations of practices used within, and representative of, the organizational unit.

Appraisal Description
Last Day of Appraisal Onsite: Nov 16, 2018
Appraisal Expiration Date: Nov 16, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: The Organization has several locations in which projects and software services are held, hoewver, processes and methodology is the same for all locations)

Customer: Technical and Management methodologies and processes depend on customer relationship models and agreements. The OU sope of the Scampi includes services provided to two organizations: - Kutxabank - ONCE

Size (Not Relevant: Although there are tailoring guidelines to apply the processes, it doesn't depend of the size of the projects.)

Organizational Structure (Not Relevant: All software development activities are conducted from the same global area of the Organization)

Type of Work: There are two types of work: - Evolutionary Maintenance - Corrective Maintenance

Technology: Software development technologies and environments affect methodologies and estimation models within the Organizational Unit. There are different options in each customer: - Kutxabank: Host / No Host - ONCE: Proprietary Solution

Sampling Factor Values: Kutxabank (Customer): Services provided to Kutxabank Customer

ONCE (Customer): Services provided to ONCE Customer

Evolutionary Maintenance (Type of Work): Evolutionary maintenance, including new software develpments, relevant changes

Corrective Maintenance (Type of Work): Corrective maintenance to solve errors and incidents in software aplications

Host-Kutxabank (Technology): Mainframe environment

No Host-Kutxabank (Technology): Non Mainframe environment

Propietary Solution-ONCE (Technology): Business Intelligence, Web Enviroment and SOA Architecture

Subgroups:
SG1: Evolutionary - Host - Kutxabank
14 People, 53 Basic Units
- Kutxabank
- Evolutionary Maintenance
- Host-Kutxabank

SG2: Corrective - Host - Kutxabank
2 People, 250 Basic Units
- Host-Kutxabank
- Corrective Maintenance
- Kutxabank

SG3: Evolutionary - No Host - Kutxabank
34 People, 153 Basic Units
- Kutxabank
- Evolutionary Maintenance
- No Host-Kutxabank

SG4: Corrective - No Host - Kutxabank
1 People, 126 Basic Units
- No Host-Kutxabank
- Corrective Maintenance
- Kutxabank

SG5: Evolutionary - Proprietary Solution - ONCE
55 People, 120 Basic Units
- ONCE
- Evolutionary Maintenance
- Propietary Solution-ONCE

SG6: Corrective - Proprietary Solution - ONCE
32 People, 507 Basic Units
- Propietary Solution-ONCE
- Corrective Maintenance
- ONCE

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3