Organization
Organization Name: Global Consulting International, Inc.
Organizational Unit: Professional Services
Appraisal Sponsor Name: Sandeep Sharma
Lead Appraiser Name: Rajendra Khare
Partner Name: DQS Certification India Private Limited

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Salt Lake City, UT United States
**Sensitive**
    Salt Lake City, UT United States
**Sensitive**
    Salt Lake City, UT United States
**Sensitive**
    Salt Lake City, UT United States
**Sensitive**
    Salt Lake City, UT United States
**Sensitive**
    Salt Lake City, UT United States

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: The scope of evaluation covering all four main projects and related processes of the OU (Global Consulting International, Inc., Professional Services) that carries out specific requirements-based services delivery covering work management, Service System design, development & maintenance, quality management and supplier management related to IT infra-structure, staff augmentation and software services

Appraisal Description
Last Day of Appraisal Onsite: Sep 23, 2015
Appraisal Expiration Date: Sep 23, 2018
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC+SSD v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Location has no impact on process implementation because none of the processes are location-specific. GCI’s Standard process methodology is followed.)

Customer (Not Relevant: All customers are federal clients and have well-defined requirements and hence requirements based service delivery is carried out in all the projects.)

Size (Not Relevant: Size has no impact on process implementation because all the projects are of similar size and standard process methodology is followed based on GCI processes. For project categorization, standard tailoring guidelines are followed which contain variation of organization’s standard processes. CMMI-mapped PWS based projects processes are available.)

Organizational Structure (Not Relevant: All projects are under the same structure (Organizational Unit) called (Professional Services). Within the projects, as well, the structure is similar containing program manager, project manager / project lead, team-members, etc.)

Type of Work: Two types of Service Delivery activities are carried out: (1) IT Infrastructure and Staff Augmentation Services (2) Software Support and Maintenance Services. Wherever required standard processes are tailored to prepare the project defined process.

Sampling Factor Values: IT Infrastructure and Staff Augmentation Services (Type of Work): The Process is to provide IT Infrastructure and Staff Augmentation Services to its customers.

Software Support and Maintenance Services (Type of Work): The Process is to provide software design, development, maintenance and Implementation of support services to its customers.

Subgroups:
IT Infrastructure and Staff Augmentation Services: The Process is to provide IT Infrastructure and Staff Augmentation Services to its customers
8 People, 1 Basic Units
- IT Infrastructure and Staff Augmentation Services

Software Support and Maintenance Services: The Process is to provide software design, development, maintenance and Implementation of support services to its customers.
13 People, 3 Basic Units
- Software Support and Maintenance Services

Model Scope and Appraisal Ratings
CMMI-SVC+SSD v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SSD
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3