Organization
Organization Name: Mahindra Insurance Brokers Limited (MIBL)
Organizational Unit: Insurance Broking unit of Mahindra Financial Services Sector
Appraisal Sponsor Name: Vinay Deshpande
Lead Appraiser Name: Rajesh Naik
Partner Name: QAI India Ltd

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Chennai, Tamil Nadu India
**Sensitive**
    Delhi, NCR Delhi India
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Mumbai, Maharashtra India
**Sensitive**
    Kolkatta, West Bengal India
**Sensitive**
    Lucknow, Uttar Pradesh India
**Sensitive**
    Mumbai, Maharashtra India

Organizational Sample Size
% of people included: 49
% of projects/units included: 35
Org Scope Description: Employees of MIBL, represented by 7 sampled basic units and 4 relevant support groups.

Appraisal Description
Last Day of Appraisal Onsite: Dec 11, 2015
Appraisal Expiration Date: Dec 11, 2018
Appraisal Method Used: SCAMPI V1.3 A
Model Information: People CMM v2.0
Sampling Summary
Sampling Factors: Location: The locations for MIBL can be divided into (1) Mumbai (2) SE Zone and (3) NW Zone

Customer (Not Relevant: Customers are consumers (public). There are thousands of customers, and customers do not influence the people related processes. Hence "customer" as a sampling factor is not relevant.)

Size (Not Relevant: The people related practices are independent of the size of the Basic Units. Hence this factor is not relevant.)

Organizational Structure (Not Relevant: This is subsumed in the factor 'type of work'. The organization structure is also aligned to the 'Locations'.)

Type of Work: Essentially the work is divided into 2 types (1) Head Office (2) Regional

Sampling Factor Values: Mumbai (Location): Head office at Mumbai

SE Zone (Location): Zonal and Regional Offices located in the South and East.

NW Zone (Location): Zonal and Regional Offices located in the North and West.

HO Work (Type of Work): Work done at the Head Office

Regional Work (Type of Work): Work done in the regions

Subgroups:
Mumbai-HO Work: Basic Units located in Mumbai doing HO work.
120 People, 6 Basic Units
- Mumbai
- HO Work

SE Zone-Regional Work: Basic units (state clusters) doing regional work in the Southern and Eastern regions of India
269 People, 7 Basic Units
- Regional Work
- SE Zone

NW Zone-Regional Work: Basic units (state clusters) doing regional work in the Northern and Western regions of India
366 People, 7 Basic Units
- NW Zone
- Regional Work

Model Scope and Appraisal Ratings
People CMM v2.0
Level 2 Level 3 Level 4 Level 5
Staffing
Communication & Coordination
Work Environment
Performance Management
Training & Development
Compensation
Competency Analysis
Workforce Planning
Competency Development
Career Development
Competency-Based Practices
Workgroup Development
Participatory Culture
Competency Integration
Empowered Workgroups
Competency-Based Assets
Quantitative Performance Management
Organizational Capability Management
Mentoring
Continuous Capability Improvement
Organizational Performance Alignment
Continuous Workforce Innovation
Maturity Level:Maturity Level 3