Organization
Organization Name: Impelsys India Private Limited
Organizational Unit: Digital Product Development & Services Verticals
Appraisal Sponsor Name: Sameer Shariff
Lead Appraiser Name: SrinivasaRao Tumu
Partner Name: Concept Quality Assurance Labs Pvt. Ltd.

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India
**Sensitive**
    Bangalore, Karnataka India

Organizational Sample Size
% of people included: 29
% of projects/units included: 33
Org Scope Description: Two Digital Product Development Projects, two Services Projects and SEPG, SQA, Strategic Service Management, Service Continuity, Vendor Management, & Training Support Functions.

Appraisal Description
Last Day of Appraisal Onsite: Dec 30, 2016
Appraisal Expiration Date: Dec 30, 2019
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: OU is operating from single location i.e. Bangalore in India. Hence location is not an influencing factor.)

Customer (Not Relevant: Projects are executed for multiple customers. However process implemented is similar irrespective of customer across business units & types of projects. Hence customers do not influence process.)

Size (Not Relevant: Projects in the OU are of small size and process followed is consistent across business units & types of projects irrespective of size of the projects. Hence size is not an influencing factor.)

Organizational Structure: (Relevant: OU is organized as iPC, TS and CES business units. The nature of projects executed in these business units are different). Hence organizational structure influences process.)

Type of Work: (Relevant: Type of work i.e. Development / Support influences the process as two different types of projects i.e. Development Projects & Support Projects are executed in the OU.)

Sampling Factor Values: iPC (Organizational Structure): Projects executed in i Publish Central business unit.

TS (Organizational Structure): Projects executed in Tech Services business unit.

CES (Organizational Structure): Projects executed in Content Engineering Services business unit.

Dev (Type of Work): Projects of development nature.

Supp (Type of Work): Projects of support nature.

Subgroups:
iPC-Dev: IPC-Dev subgroup is responsible for developing the product as per roadmap, which has the complete list of requirements gathered from various publishers, users, internal analysis etc., Development activities include wireframes preparation, coding, testing, demo to internal stakeholders, deploying the product in the staging environments for review by the selected beta users.
48 People, 4 Basic Units
- iPC
- Dev

TS-Dev: This subgroup is responsible for development based on the client requirements in areas like learning domain, publishing domains, and readers etc., Development activities include preparing the functional specification document, designing the UI/Mock ups, reviews, coding, preparing the test cases, setting up the environments, preparing the builds, raising the defects, addressing the defects etc., Based on readiness of release, UAT is planned for client demonstration.
15 People, 3 Basic Units
- Dev
- TS

iPC-Supp: This subgroup is responsible for providing customer support in respect of issues related to I Publish Central platform. Customers can reach out to Impelsys Support team through email and the system converts the email into a ticket for actions by IPC support team. iPC Support services includes the email service, Chat Service, Phone-in service etc., Support system is setup & configured to handle, categorize various service requests.
4 People, 1 Basic Units
- iPC
- Supp

CES-Supp: This subgroup is responsible for content engineering services which include • Digital Content Transformation • Supporting various ancillaries content like Audio, Video etc., • Rich Media content conversions • Content Enhancement through Interactive modules • Digital First Approach
22 People, 4 Basic Units
- Supp
- CES

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3

CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3