Organization
Organization Name: Servicios Integrales de ComunicaciĆ³n e Internet S.C.
Organizational Unit: Digital Marketing
Appraisal Sponsor Name: Valeria Orozco
Lead Appraiser Name: Enrique Roman De La Torre
Partner Name: Human Box S.A. DE C.V.

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico
**Sensitive**
    Mexico City, Mexico City Mexico

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: The organizational scope is composed of 3 basic units and 5 support functions.

Appraisal Description
Last Day of Appraisal Onsite: Mar 24, 2017
Appraisal Expiration Date: Mar 24, 2020
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Work is performed in the same geographical area.)

Customer (Not Relevant: Same processes are used for service delivery regardless of the customer being served.)

Size (Not Relevant: Same processes are used for service delivery, regardless of the service staff included or service delivery time.)

Organizational Structure (Not Relevant: Only the Digital Marketing division is under scope.)

Type of Work: Two types of work were identified: Igualas (Flexible service requests that consume hours from a fixed hour bag) and Project Specific (Group of fixed services with a clear fixed scope).

Sampling Factor Values: Project Specific (Type of Work): Subgroup devoted to web content development, hosting, content design and technical support.

Igualas (Type of Work): Flexible service requests that consume hours from a fixed hour bag.

Subgroups:
PE: Subgroup for Project Specific Basic Units
7 People, 2 Basic Units
- Project Specific

IG: Subgroup for Iguala type services.
6 People, 1 Basic Units
- Igualas

Model Scope and Appraisal Ratings
CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3