Organization
Organization Name: Optimal Solutions Group, LLC
Organizational Unit: Research, Development, and Service Delivery
Appraisal Sponsor Name: Mark Turner , Tracye Turner
Lead Appraiser Name: Richard Bechtold
Partner Name: Abridge Technology

Organizational Unit Description
Basic Units / Support Functions:
BU02: CMS Learning System Data Management (LSDM)
    College Park, MD United States
SF01: Quality Assurance
    College Park, MD United States
SF03: Process Improvement
    College Park, MD United States
SF05: Strategic Management
    College Park, MD United States
BU01: USAID Secondary Analysis and Results Tracking (SART)
    College Park, MD United States
BU03: Education Statistics Support Institute Network (ESSIN): Assessment Division (AD) Support
    College Park, MD United States
SF02: Organization Training
    College Park, MD United States
SF04: Supplier Agreement Management
    College Park, MD United States

Organizational Sample Size
% of people included: 68
% of projects/units included: 30
Org Scope Description: The projects chosen that are representative of this organization include: BU01, USAID Secondary Analysis and Results Tracking (SART); BU02: CMS Learning System Data Management (LSDM); and BU03: Education Statistics Support Institute Network (ESSIN): Assessment Division (AD) Support.

Appraisal Description
Last Day of Appraisal Onsite: Aug 30, 2017
Appraisal Expiration Date: Aug 30, 2020
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
CMMI-SVC+SSD v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Projects are located at different locations, and support involves stakeholders from around the world. However, the processes used for these projects are highly consistent and not significantly influenced by location. Factors that contribute to process consistency include the research-intensive nature of the services, and reliance upon an in-house proprietary tool, Revelo (sm), that helps standardize development support (i.e., Revelo being tailored for client-specific needs).)

Customer (Not Relevant: Although the customers are different federal government agencies, customer type does not notably affect process implementation or performance. The customer 'community' (federal government) sometimes has very similar needs across agencies. The type of support these agencies are looking for is rather consistent (research, data analysis, and management) as are project challenges and risks. As a result, process implementation and performance is kept highly consistent to better ensure quality.)

Size (Not Relevant: Generally, process performance is consistent, and does not vary significantly due to size. Any variance occurs in accordance with tailoring criteria.)

Organizational Structure (Not Relevant: The organizational unit has a relatively flat management structure. Therefore organizational structure does not cause significant variations in the performance of processes.)

Type of Work: Type of work does notably affect how processes have been implemented. Research based projects or work tend to rely more heavily on the Services process areas, where product based projects or work tend to rely more heavily on Development process areas. In any event, all selected (and representative) projects/work rely on both frameworks, but there is variance on how the frameworks have been interpreted and applied at the project/work level. Tailoring guidelines directly accommodate this.

Sampling Factor Values: Research-Intensive (Type of Work): Projects are categorized, implemented, and managed as “Research Intensive” projects when their primary deliverables are trade studies, research results, etc. Nonetheless, significant efforts at development are often critical to these projects/work efforts

Product-Intensive (Type of Work): Projects are categorized, implemented, and managed as “Product Intensive” projects/work when their primary deliverables are software, software fixes and upgrades, etc. Nonetheless, significant efforts at research and service development and delivery are often critical to these projects/work efforts

Subgroups:
Research-Intensive: Projects are categorized, implemented, and managed as “Research Intensive” projects when their primary deliverables are trade studies, research results, etc. Nonetheless, significant efforts at development are often critical to these projects/work efforts
25 People, 7 Basic Units
- Research-Intensive

Product-Intensive: Projects are categorized, implemented, and managed as “Product Intensive” projects/work when their primary deliverables are software, software fixes and upgrades, etc. Nonetheless, significant efforts at research and service development and delivery are often critical to these projects/work efforts
31 People, 3 Basic Units
- Product-Intensive

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Process Management Project Management Engineering Support
OPF
OPD
OT
OPP
OPM
PP
PMC
SAM
IPM
RSKM
QPM
REQM
RD
TS
PI
VER
VAL
CM
PPQA
MA
DAR
CAR
Maturity Level:Maturity Level 3

CMMI-SVC+SSD v1.3
Process Management Project Management Support Service Establishment and Delivery
OPD
OPF
OT
OPP
OPM
WP
WMC
REQM
SAM
CAM
IWM
RSKM
SCON
QWM
CM
MA
PPQA
DAR
CAR
SD
IRP
SSD
SST
STSM
Maturity Level:Maturity Level 3