Organization
Organization Name: Bilbomática
Organizational Unit: e-Government Area within Bilbao office
Appraisal Sponsor Name: Walter Mattheus
Lead Appraiser Name: Giuseppe Satriani
Partner Name: ESI - European Software Institute (Tecnalia)

Organizational Unit Description
Basic Units / Support Functions:
ENV06
    Bilbao, Vizcaya Spain
EEAR03
    Bilbao, Vizcaya Spain
ESTAT09
    Bilbao, Vizcaya Spain
Quality Group
    Bilbao, Vizcaya Spain
CONCILIA
    Bilbao, Vizcaya Spain
LA16
    Bilbao, Vizcaya Spain
OSAALMTH
    Bilbao, Vizcaya Spain
ABAR06
    Bilbao, Vizcaya Spain
Operation and Training
    Bilbao, Vizcaya Spain

Organizational Sample Size
% of people included: 19
% of projects/units included: 17
Org Scope Description: 7 out of 41 development and maintenance projects executed within e-government area and the associated Support Functions (2): Operation&Training and Quality Team have been selected as a representative sample.

Appraisal Description
Last Day of Appraisal Onsite: Jul 13, 2017
Appraisal Expiration Date: Jul 13, 2020
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Not Relevant - Just Bilbao Offices under the appraisal scope)

Customer (Not Relevant: Not relevant because independently from the customer, all the projects are managed by using Bilbometodo that maps any specific adaptation of any customer)

Size: Depending on the size of the project there are some differences in the organization way of work. The project types depending on the size of the project are: Small and Large

Organizational Structure (Not Relevant: Not Relevant - All the OU areas work by using “Bilbometodo”. Adaptation guides allow to be compliant to specific customer needs)

Type of Work: Two different types of projects are managed within the OU: Development Projects and Maintenance Projects (normally managed by using a “bag of hours” type of contract

Sampling Factor Values: Big (Size): Development projects with effort >1.500h Maintenance projects with effort >1.700h

Small (Size): Development projects with effort <=1.500h Maintenance projects with effort <=1.700h

Development (Type of Work): Typically new developments in which the customer relationship is based on a turned-key type of contract.

Maintenance (Type of Work): Corrective maintenance or small developments typically based on an annual "bag of hours" type of contract

Subgroups:
Big-Development: Development projects with more than 1500h estimated
91 People, 10 Basic Units
- Big
- Development

Big Maintenance: Maintenance projects with more than 1700h estimated
82 People, 18 Basic Units
- Maintenance
- Big

Small-Development: Development projects with less than or equal to 1500h estimated
19 People, 5 Basic Units
- Small
- Development

Small-Maintenance: Maintenance projects with less than or equal to 1700h estimated
49 People, 8 Basic Units
- Maintenance
- Small

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3