Organization
Organization Name: Soluciones Integrales de Oficina S.A.S “SIO S.A.S”
Organizational Unit: Product Implementation and Support Services
Appraisal Sponsor Name: Javier Fernando Montero Silva
Lead Appraiser Name: Miguel Serrano
Partner Name: SEONTI S.A. de C.V.

Organizational Unit Description
Basic Units / Support Functions:
EPG Group
    Cali, Valle del Cauca Colombia
Audit Group
    Cali, Valle del Cauca Colombia
**Sensitive**
    Cali, Valle del Cauca Colombia
Organizational Training Group
    Cali, Valle del Cauca Colombia
**Sensitive**
    Cali, Valle del Cauca Colombia

Organizational Sample Size
% of people included: 36
% of projects/units included: 40
Org Scope Description: Two basic units, as well as three support functions (EPG, PPQA, and Training)

Appraisal Description
Last Day of Appraisal Onsite: Sep 08, 2017
Appraisal Expiration Date: Sep 08, 2020
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location: Only one city, Cali, in Colombia.

Customer (Not Relevant: The same process is used for different customers. Customers are from the Health industry.)

Size (Not Relevant: All services are small size, smaller than 15 people, which doesn't affect the process.)

Organizational Structure (Not Relevant: All the projects are from the service department, which doesn't affect the process.)

Type of Work (Not Relevant: The Type of work (Product implementation and Product support service) doesn't affect the process.)

Sampling Factor Values: Cali (Location): Cali City

Null (Location): Null

Subgroups:
Cali City: Cali City
38 People, 5 Basic Units
- Cali

Model Scope and Appraisal Ratings
CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3