Organization
Organization Name: IZERTIS, S. L.
Organizational Unit: Software Development Projects and Maintenance Services
Appraisal Sponsor Name: Juan José Parada Vales
Lead Appraiser Name: Ramiro Carballo
Partner Name: Caelum Information & Quality Technologies, S.L.

Organizational Unit Description
Basic Units / Support Functions:
FAMNU + Pricipality of Asturias Evolutive
    Gijon, Asturias Spain
UNIOVI
    Gijon, Asturias Spain
Caravaca ITREM
    Gijon, Asturias Spain
LIDAX
    Gijon, Asturias Spain
QA SFG
    Gijon, Asturias Spain
IDEPA
    Gijon, Asturias Spain
TPA
    Gijon, Asturias Spain
CIM
    Gijon, Asturias Spain
HR SFG
    Gijon, Asturias Spain

Organizational Sample Size
% of people included: 38
% of projects/units included: 35
Org Scope Description: QA Support Function Group,
HR Support Function Group,
3 Software Development Projects.
4 Maintenance Services.

Appraisal Description
Last Day of Appraisal Onsite: Jul 06, 2018
Appraisal Expiration Date: Jul 06, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: There is a unique location, Gijon. So, location is not a determining or distinguishing factor affceting the implementation or performance of work.)

Customer (Not Relevant: Customers do not influence on the methods used to develop or maintain the software, because exists only one corporate method. The organization supports the economic risk of the project or service, and so, the organization determines the way of working.)

Size: Relevant: Work is differently performed, based on the size of the projects or maintenance requests. Minor changes are managed as corrective or maintenance activities, while other are considered enhances and new projects. The threshold is established in 100 hours.

Organizational Structure (Not Relevant: All projects inside the Integration and Development Department use Izertis Methology. Software development and maintenance is only performed at Integration and development Department. So, organizational structure is not a determining or distinguishing factor affecting the implementation or performance of work.)

Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering: software development project and service maintenance.

Sampling Factor Values: Small (Size): Small requests are defined to solve problems inside the maintenance activities of the software. A request is considered small if the estimated effort is less than 100 hours.

Large (Size): A set of product features is the base of enhancement and new development projects, developed by the customer's requests. The estimated effort is more than 100 hours.

Software Project (Type of Work): Set of tasks and resources organized during limited time in order to implement a software request.

Maintenance Service (Type of Work): Set of activities conducted to manage a continuous flow of deliveries to solve a set of requests.

Subgroups:
Maintenance: Solutions delivered to customers during the life of a maintenance contract, with less than 100 hours of effort.
46 People, 10 Basic Units
- Small
- Maintenance Service

Development: Software development activities with more than 100 hours of effort.
49 People, 10 Basic Units
- Large
- Software Project

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3

CMMI-SVC v1.3
Process Management Project Management Support Service Establishment and Delivery
OPD
OPF
OT
OPP
OPM
WP
WMC
REQM
SAM
CAM
IWM
RSKM
SCON
QWM
CM
MA
PPQA
DAR
CAR
SD
IRP
SST
STSM
Maturity Level:Maturity Level 2