Organization
Organization Name: Avantare Consultores S.A. de C.V.
Organizational Unit: Professional Training, Consulting and Staffing Services
Appraisal Sponsor Name: Mariana Obregon
Lead Appraiser Name: Inigo Garro
Partner Name: Caelum Information & Quality Technologies, S.L.

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Aguascalientes, Mexico
**Sensitive**
    Aguascalientes, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico
**Sensitive**
    Mexico City, Mexico

Organizational Sample Size
% of people included: 93
% of projects/units included: 28
Org Scope Description: The organizational is unit is made up of 5 selected services (basic units):
- 1 Professional Training service
- 1 Staffing service
- 3 Consultancy services
and 5 support functions

Appraisal Description
Last Day of Appraisal Onsite: Jan 26, 2018
Appraisal Expiration Date: Jan 26, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Some services can be conducted at customers premises (for instance: staffing, in-house training courses, most consultancy activities) or remotely from Avantare offices (for instance: webinars, consultancy monitoring, preparation of training), but without impact to the processes being used. The processes used depend on the type of service but not on the location. Therefore this factor is deemed as not relevant)

Customer (Not Relevant: The processes do not depend on the customers of the services. The organization delivers services to several customers based on a common set of processes and procedures. Therefore this factor is deemed as not relevant)

Size (Not Relevant: The methods used do not depend on the size of the services. There is no variation in the processes followed due to size, effort or duration of the project/service, as there is one only life cycle for each type of service without variations due to the size of the service. Thus, this factor is deemed as not relevant)

Organizational Structure (Not Relevant: Although there are several business units that conduct different types of services, the methods used do not depend on the business units where they are realized but on the type of service; therefore, this sampling factor is deemed as not relevant)

Type of Work: Three types of services are delivered. The processes for service delivery are different for each type of service

Sampling Factor Values: Professional Training (Type of Work): Training services on process improvement, software engineering practices, project and service management

Consulting (Type of Work): Consulting services for the adoption of best practices in project management, service management, software engineering and process improvement management, based on standards and models such as CMMI-DEV, CMMI-SVC, ISO 20000, ISO 29110, MoProSoft

Staffing (Type of Work): Assignment of specialized human resources to satisfy customers needs. The resources have expertise in models and standards such as CMMI-DEV, CMMI-SVC, CMMI-ACQ & P-CMM, MoProSoft, PSP, TSP, TMMI, ISO20000 and 27000. Project management services are also provided

Subgroups:
SG1: Professional Training
2 People, 1 Basic Units
- Professional Training

SG2: Consulting
5 People, 16 Basic Units
- Consulting

SG3: Staffing
18 People, 1 Basic Units
- Staffing

Model Scope and Appraisal Ratings
CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3