Organization
Organization Name: Netka System Co., Ltd.
Organizational Unit: Development and Professional Service Teams
Appraisal Sponsor Name: Charnchai Jiamchoatpattanakul
Lead Appraiser Name: Paul Iredale
Partner Name: GPI Asia

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Bangkok, Bangkok Thailand
NetkaLogger
    Bangkok, Bangkok Thailand
NNM 2018 Phase 2
    Bangkok, Bangkok Thailand
Procurement
    Bangkok, Bangkok Thailand
EPG
    Bangkok, Bangkok Thailand
NetkaProbe
    Bangkok, Bangkok Thailand
NNMX
    Bangkok, Bangkok Thailand
Support
    Bangkok, Bangkok Thailand
Training
    Bangkok, Bangkok Thailand

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: All projects and associated support groups were sample in this appraisal

Appraisal Description
Last Day of Appraisal Onsite: Mar 13, 2018
Appraisal Expiration Date: Mar 13, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: All projects are developed in Bangkok, Thailand)

Customer (Not Relevant: All projects are developed for different customers and customers do not affect the process context. All projects follow the same set of organizational processes.)

Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes)

Organizational Structure: Projects are divided between Development and Professional Services Teams.

Type of Work: There are 4 key types of work : New Product Development, Enhancement, Customization, and Support and Maintenance

Sampling Factor Values: Dev (Organizational Structure): Projects managed by Development Team

PS (Organizational Structure): Projects managed by Professional Service Team

New Product (Type of Work): New product development

Enhancement (Type of Work): Enhancement to existing product to improve performance or add features

Customization (Type of Work): Customization of standard products for specific customer requests.

Support (Type of Work): Maintenance and Support of both standard and customized products

Subgroups:
PS-Customize: Customization of standard products for specific customer requests and managed by Professional Services Team
3 People, 1 Basic Units
- PS
- Customization

Dev-New Product: New product development managed by Development Team
10 People, 3 Basic Units
- New Product
- Dev

Dev-Enhance: Enhancement to existing product to improve performance or add features managed by Development Team
5 People, 1 Basic Units
- Dev
- Enhancement

PS-Support: Maintenance and Support of both standard and customized products by Professional Services Team
10 People, 1 Basic Units
- Support
- PS

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3

CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3