Organization
Organization Name: Evoke Research Consulting Group, LLC
Organizational Unit: Consulting Services Group
Appraisal Sponsor Name: James Loreto
Lead Appraiser Name: Dean Rock
Partner Name: Acuity, Inc.

Organizational Unit Description
Basic Units / Support Functions:
Quality Assurance
    Arlington, Va United States
(VHA) Telehealth Strategic Execution
    Arlington, Va United States
Corporate Organization Knowledge Management
    Arlington, Va United States

Organizational Sample Size
% of people included: 100
% of projects/units included: 100
Org Scope Description: Project Management
Project, Functional Analyst, and Technical Writing for Health Services
Health Consulting Service and Functional Analyst Support Functions

Appraisal Description
Last Day of Appraisal Onsite: May 06, 2018
Appraisal Expiration Date: May 06, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-SVC v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: All Service Management activities occur in Arlington, VA The single project are in a single location -- Arlington, VA)

Customer (Not Relevant: There is one Veterans Affairs end user customer.)

Size (Not Relevant: Small- There is one size for a single project.)

Organizational Structure (Not Relevant: There is a Single Organizational Structure.)

Type of Work: All work in this OU for Telehealth is uniquely performed. Type of work is for the Services Management for Telehealth system. The Telehealth provides written instructions for ongoing initiatives, guidance documents, and trainings for Veterans care anywhere, any time and any place through the use of mobile applications, virtual communications, video conferencing and developing, implementing evaluating and managing guidance, resources and training.

Sampling Factor Values: TeleHealth Services Consulting (Type of Work): All work in this OU for Telehealth is uniquely performed. Type of work is for the Services Management for Telehealth system. The Telehealth provides written instructions for ongoing initiatives, guidance documents, and trainings for Veterans care anywhere, any time and any place through the use of mobile applications, virtual communications, video conferencing and developing, implementing evaluating and managing guidance, resources and training.

Services Consulting (Type of Work): All other work

Subgroups:
Consulting Services Group: This subgroup provides consulting services to the Veterans Affairs for the Office of Connected Care, Quality and Training Team for Telehealth Services. Support provided includes project management support for ongoing initiatives, guidance documents, and trainings developed to support the rollout of Telehealth technologies to Veterans and clinicians
6 People, 1 Basic Units
- TeleHealth Services Consulting

Model Scope and Appraisal Ratings
CMMI-SVC v1.3
Level 2 Level 3 Level 4 Level 5
CM
MA
WMC
WP
PPQA
REQM
SAM
SD
CAM
DAR
IWM
IRP
OPD
OPF
OT
RSKM
SCON
SST
STSM
OPP
QWM
CAR
OPM
Maturity Level:Maturity Level 3