Organization
Organization Name: MISA Joint Stock Company (MISA JSC)
Organizational Unit: Software Development Centre
Appraisal Sponsor Name: Long Lu Thanh , Nguyen Quang Hoang
Lead Appraiser Name: Ramamurthy Rangarajan
Partner Name: ECC International

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam
**Sensitive**
    Hanoi, Viet Nam

Organizational Sample Size
% of people included: 66
% of projects/units included: 50
Org Scope Description: The scope of the appraisal is 3/4 Development Projects and 5/12 Maintenance Projects under the Household, Enterprise, State Admin & Public Services Project Organizations. Organizational functions of SEPG, Quality, and Training.

Appraisal Description
Last Day of Appraisal Onsite: Jun 01, 2018
Appraisal Expiration Date: Jun 01, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: Not Relevant for Diversity. Only One Location, Hanoi.)

Customer (Not Relevant: Not Relevant for Diversity. Refer to Organizational Structure. The Development Center has 4 customer focused departments (Household, Enterprise, State Admin and Public Services) and each of this is focused on a type of customer (Enterprise, Government and Individual). Both these factors are the same and since Organizational structure is already considered this is stated as NO. Customer subsumed in Organizational Structure. Individual Customers do not have an influence on process implementation.)

Size (Not Relevant: Not Relevant for Diversity.No difference based on work and team size There are no process differences owing to team size.)

Organizational Structure: Based on types of Customers serviced - Enterprise, Government or Individuals, there are 4 divisions - Household, Enterprise, State Admin and Public Services

Type of Work: Development & Maintenance & Enhancements are two types of work that exists

Sampling Factor Values: Household (Organizational Structure): For Household Customers

Enterprise (Organizational Structure): For Enterprise Customers

State Admin (Organizational Structure): For State Admin Customers

Public Services (Organizational Structure): For Public Services Customers

Development (Type of Work): Development Projects

Maintenance (Type of Work): Maintenance Projects

Subgroups:
G01: Household, Development Projects
13 People, 2 Basic Units
- Household
- Development

G02: Household Maintenance Projects
43 People, 3 Basic Units
- Household
- Maintenance

G03: Enterprise Development Projects
21 People, 1 Basic Units
- Enterprise
- Development

G04: Enterprise Maintenance Projects
46 People, 4 Basic Units
- Enterprise
- Maintenance

G05: State Admin Maintenance
37 People, 3 Basic Units
- Maintenance
- State Admin

G06: Public Services, Development
5 People, 1 Basic Units
- Public Services
- Development

G07: Public Services, Maintenance Projects
17 People, 2 Basic Units
- Public Services
- Maintenance

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 3