Organization
Organization Name: ITAC S.A.
Organizational Unit: Operation Management
Appraisal Sponsor Name: Javier Galindo
Lead Appraiser Name: Wayne Littlefield
Partner Name: Procesix Inc.

Organizational Unit Description
Basic Units / Support Functions:
**Sensitive**
    Bogota, Colombia
Configuration Managment Group
    Bogota, Colombia
**Sensitive**
    Bogota, Colombia
Process Improvement & PQA
    Bogota, Colombia
Training
    Bogota, Colombia

Organizational Sample Size
% of people included: 37
% of projects/units included: 25
Org Scope Description: The organizational scope encompasses a representitive sample of new development and maintenance projects within the Organizational Unit.

Appraisal Description
Last Day of Appraisal Onsite: Jul 31, 2018
Appraisal Expiration Date: Jul 31, 2021
Appraisal Method Used: SCAMPI V1.3 A
Model Information: CMMI-DEV v1.3
Sampling Summary
Sampling Factors: Location (Not Relevant: The organization has only one site in Bogota, Colombia.)

Customer (Not Relevant: ITAC Operations Management (OU) uses the same set of process. Some clients ask for some specific documents, which differs only the way the information is presented, however is the same process that it uses. It does not represent differences in OU processes.)

Size (Not Relevant: All projects are similar in size and follow the same organizational standard set of processes.)

Organizational Structure (Not Relevant: Operational Management is the only area in charge of projects and always uses its own processes (no differences). There is no other area or division inside the organization in charge of software related projects.)

Type of Work: There are two types of work that use different processes, New development and Maintenance.

Sampling Factor Values: ND (Type of Work): New software product development

Maint (Type of Work): Corrective maintenance and enhancements to existing software products

Subgroups:
ND: Projects that are developing new products for the customer
30 People, 4 Basic Units
- ND

Maint: Projects that are providing enhancements to existing solutions for customers
20 People, 4 Basic Units
- Maint

Model Scope and Appraisal Ratings
CMMI-DEV v1.3
Level 2 Level 3 Level 4 Level 5
REQM
PP
PMC
SAM
MA
PPQA
CM
RD
TS
PI
VER
VAL
OPF
OPD
OT
IPM
RSKM
DAR
OPP
QPM
OPM
CAR
Maturity Level:Maturity Level 5